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Dealers Choice Awards

F&I Training
1st Place - Diamond Award
2005 - 2019

Compliance Training
3rd Place - Gold Award
2015 - 2019

Training Calendar

Click Here To Visit Our
Training Calendar

August 2019

Reasons... or Results? Your Choice!

This is Jim Thorpe. Look Closely at the photo below, you can see that he's wearing different socks and shoes. This wasn't a fashion statement. It was the 1912 Olympics, and Jim, an American Indian from Oklahoma represented the U.S. in track and field.

On the morning of his competitions, his shoes were stolen. Luckily, Jim ended up finding two shoes in a garbage can. That's the pair that he's wearing in the photo. But one of the shoes was too big, so he had to wear an extra sock. Wearing these shoes, Jim won two gold medals that day.

This is the perfect reminder that you don’t have to resign to the excuses, or reasons, that have held you back from achieving your goals. You are going to get thrown curveballs every day. The question is; what adjustments will you make to succeed? Whatever adversities you may face each day cannot stop you from running your race. You can achieve more if you will get over the excuses and on with life. Only you can do it, it is up to you.

You can have Reasons or you can have RESULTS… but you can’t have both!

Contact your UDS Rep for more information >>>

Lovebug Season = Big Dollar $$$

(if you know the UDS Diamond Ceramic secret)

Love Bug Season

Love bug season (round 2!) is nearing which presents us F&I professionals with the second of two annual opportunities to boost our environmental sales and profits. While our interior/exterior programs, such as the new and improved UDS Diamond Ceramic program which features Nano Diamond Ceramic technology, offer customers incredible protection against a variety of factors, the potential damage presented by insects is uniquely unavoidable. In other words, if you drive your vehicle, you will collide with love bugs and have a car full of their highly acidic and corrosive remains. The harmful effects of love bugs, and all insects, to automotive paint has been widely documented, such as this story from the Orlando Sentinel, concluding unanimously that an investment in protecting the paint is mandatory.

Now is the time to put some focus on this great product and utilize the selling advantage that these bugs present.

Click here to learn all about UDS DiamondFinish.

Or, contact your UDS representative to learn more >>>

The Integration of F&I and Sales

It is well understood that when dealership personnel act as a team the best results are achieved. The importance cannot be overstated, particularly when it comes to F&I and Sales. While we often view the two as separate departments, it can be said that they truly are one with F&I as possibly the most pivotal part of the sales team.

In order to maximize results in a dealership, F&I must take a proactive role in cultivating its working relationship with the sales department. There must be a coordinated effort in order to achieve mutual goals with regards to sales volume and profits. The first step in doing this is participation in ALL sales meetings. This is the perfect forum for discussing breakdowns in the sales process that might adversely affect deal performance, C.S.I. scores and ultimately, profits. Additionally, this is an ideal place for F&I to reinforce its position as an ally to the sales team and a motivator for better results. One thing to remember, always give a reason why certain things are important, as in “WIIFM” (What’s In It For Me), to be sure your points are taken seriously and put into practice.

To help you get started on your regular participation in Sales Meetings, here are some important topics that you can cover in your upcoming meetings.

  1. Proper F&I Turnover Techniques
  2. Customer Qualifying and Down Payments
  3. Quoting of Payments, Rates, and Terms
  4. Benefits of Controlled Financing
  5. Leasing
  6. F&I Product Benefits

Of course, there are plenty more. Take a minute and think about some recent frustrations you may have had with deals and build a list. Your UDS Representative can also assist and would be happy to participate with you in the sales meetings.

Contact your UDS Rep for more information >>>

Beware Of Flooded Cars

With the recent floods experienced throughout many parts of our country, and the fact that we are approaching peak hurricane season, it is a perfect time to revisit the topic of flooded vehicles. Hurricane Katrina caused between 300 and 400 thousand vehicle total losses, and it can happen again. Situations like that bring out the ethically-challenged fraudsters and we have to be prepared to not fall victim.

Rest easy as there are steps you can take to ensure that you don’t end up with a misrepresented flood car on your lot. Follow these 10 inspection tips from NADA to reduce your chances of being exposed.

  1. Check a vehicle’s title history using the National Insurance Crime Bureau’s VinCheck , the National Motor Vehicle Title Information System or a commercially available vehicle history report service, such as Experian or Carfax, etc. Reports may state whether a vehicle has been flood damaged.
  2. Examine the interior and the engine compartment for evidence of water and grit from suspected submersion.
  3. Check for recently shampooed carpeting.
  4. Look under the carpeting for water residue or stain marks from evaporated water not related to air-conditioning pan leaks.
  5. Inspect for interior rust and under the carpeting, and inspect upholstery and door panels for evidence of fading.
  6. Check under the dash for dried mud and residue, and note any mold or a musty odor in the upholstery, carpet or trunk.
  7. Check for rust on screws in the console and in other areas water would normally not reach unless the vehicle was submerged.
  8. Look for mud or grit in alternator crevices, behind wiring harnesses and around the small recesses of starter motors, power steering pumps and relays.
  9. Inspect electrical wiring for rusted components, water residue or suspicious corrosion.
  10. Inspect other components for rust or flaking metal not normally found in late model vehicles.

Contact your UDS Rep for more information >>>

UDS Training Calendar

Upcoming UDS Training

To Script or Not To Script
[UDS Webinar Series]

Tuesday, September 17th - 12:15pm - 12:45pm (EST)
Wednesday, September 18th - 12:15pm - 12:45pm (EST)

There is little doubt how important scripts are in the car business, but did you realize there is a right way and a wrong way to utilize scripts?

Participants will learn:

- How the script you use influences your results.

- Words that sell and words that create resistance.

- Evaluating your scripts.

Don't miss it - Click This Link To Register today!

UDS F&I Certification Class
[UDS Training Center]

Join Our Next 5-Day Certification Program!

Mark your calendars! Our next award-winning F&I Certification program will be held at UDS' Training Center the week of:
September 9-13, 2019

This program is designed to create the next generation of qualified F&I professionals. Perhaps you have a current manager that has never been through a formal F&I School, or you are in need of a qualified backup – this is the course for them!

For over 37 years, UDS has been a proven leader in F&I Training, having been voted top F&I Training Provider in the nation for the past 15 years.

Click Here For a Detailed Course Overview.

Register Now For Our September 9-13 Class.

Not sure? Call with any questions: 800-282-1154




United Development Systems, Inc.
P.O. Box 8150 - Clearwater, FL 33758
(800) 282-1154 - (727) 507-8200

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